We’re very much looking forward to you visiting our venue and hope that all your questions will be answered below. If you have any specific queries please don’t hesitate to contact our Box Office on 020 8463 0100.
How To Book
Read more about How To BookOnline
Tickets can be purchased at any time via our website.
Phone the Box Office
020 8463 0100 Mon – Fri 10am-5pm and for weekend and evening performances
A booking fee of £2 per transaction will apply for all tickets purchased by phone or online. There are no booking fees for Blackheath Halls Friends, and Patrons.
In Person
Tickets can be purchased during our opening hours Mon – Fri 10am-5pm and at weekend and evening performances
On The Night
Tickets are sometimes available on the door at the venue on the night of a performance. Please arrive early to avoid disappointment.
Ticket Prices
Read more about Ticket PricesTicket prices vary, please see individual performance listings.
A booking fee of £2 per transaction will apply for all tickets purchased by phone or online. There are no booking fees for Blackheath Halls Friends, and Patrons. More about memberships
Concessions
Concessionary ticket prices are available to Under 18s, full-time students, over 65s, and Universal Credit recipients. Please bring your identification with you when you purchase your ticket/s.
Childrens Tickets
Unless otherwise indicated, tickets need to be booked for all children aged 2 and over. Any children under this age do not require a ticket but must be seated on the lap of any accompanying adult.
Group discounts
Make the most of our group bookings scheme, with savings of 10% on tickets for groups of 10-19 people and 20% for groups of 20 or more.
Offer excludes some performances and concessionary offers may not be combined.
Print At Home Tickets
Read more about Print At Home TicketsYou will not receive a physical printed ticket, and you won’t need to collect one when you arrive at the Halls. Instead, you will receive a print at home ticket to your email address. (N.B. this may go to your junk folder depending on your security settings.) The email with ticket attachment will come from orders@boxoffice.blackheathhalls.com
Please either print out your print at home ticket/s or have displayed on your mobile device to present to the Front of House staff at the door.
Exchanges / Refunds / Cancellations
Read more about Exchanges / Refunds / CancellationsPlease refer to our Terms & Conditions
Latecomers & Event Running Times
Read more about Latecomers & Event Running TimesPlease arrive at least 20 minutes before the start time. Latecomers may not be admitted.
Individual event running times are available on the website event listing page. Alternatively, please contact the box office on 020 8463 0100.
Accessibility
Read more about AccessibilityBlackheath Halls is committed to making your visit easy and enjoyable. Where possible we operate a family friendly and fully accessible venue with baby change facilities, lift and accessible toilets. Please read through our Accessibility Statement for full details of the facilities on offer and to assist in planning your visit.
Wheelchair users – The venue is fully accessible for customers with reduced mobility.
Visually impaired customers – Guide dogs are welcome.
We offer discounts and complimentary access assistant tickets (subject to availability)
Access arrangements – please call 020 8463 0100 or email boxoffice@blackheathhalls.com before your visit so we can best accommodate your needs and to discuss any car parking requirements, subject to availability.
You can take a 360 tour of our spaces here via the website of Trinity Laban, our parent company to help you view our facilities. Click on the 3 x lines top left to select which of our spaces you would like to view. Our exterior has since been updated and images will follow.
Relaxed Performances
Read more about Relaxed PerformancesRelaxed Performances are intended for anyone who would benefit from experiencing a show in a more relaxed and informal environment.
There is a relaxed approach to audience movement and noise, and you are free to enter and exit the auditorium throughout the performance. There will be some adjustments to reduce sound levels, and house lighting will be dimmed rather than turned off. Wherever possible, a chill-out space will be made available on the first floor (accessible by lift if required), and a visual story provided.
The production itself will remain the same, and all are welcome.
Bar Facilities
Read more about Bar FacilitiesBlackheath Halls boasts a friendly, cashless bar offering a fine selection of wine, beer, spirits and non-alcoholic drinks for a pre-show drink, interval or post-show tipple.
Whether you’re after a cold beer, a soft drink or some celebratory bubbly, we’ll be happy to help.
The bar opens an hour before the performance starts to accommodate those wanting to arrive early and remains open after the performance.
Tea and coffee is also available for daytime concerts, plus a selection of snacks.
Order Online
You can now pre-order drinks for collection via the QR code below or this web link, allowing you the opportunity to save time queuing.
Pre-ordering is available from 3 days prior to the performance, where you can select a time slot to coincide with your arrival. This is also available for interval orders where your drinks will be waiting for you in the box office area. Please have your order receipt handy for collection.
Gift Vouchers
Read more about Gift VouchersOur gift vouchers make the perfect gift
Public Transport & Car Parking
Read more about Public Transport & Car ParkingWe strongly recommend visiting us via public transport and are very accessible being less than 25 minutes from Central London.
By Train
National Rail trains run from London Victoria (21 mins), London Charing Cross (23 mins), London Waterloo East (19 mins), London Bridge (12 mins), Bexleyheath and Dartford (23 mins).
As you come out of Blackheath Station, turn right and we are a two-minute walk up the hill.
DLR – The nearest Docklands Light Railway station is Lewisham. Connections can be made to Blackheath by National Rail or bus.
By Bus
Bus Routes 54, 89, 108, 202, 380, 386, and N89 all stop in Blackheath Village
Lost Property
Read more about Lost PropertyWe will do our best to help reunite any items left behind with their owners so please call the box office on 020 8463 0100 if you are missing something after your visit.
If an item remains unclaimed after 14 days we will dispose of it in as sustainable a manner as possible.
Audience Offers from local businesses
Read more about Audience Offers from local businessesWe’re lucky to be positioned right at the heart of a vibrant local community with plenty of restaurants, bars and local shops for you to enjoy before and after performances.
Some businesses offer special deals for our audiences and you can see these offers here.